What is digital transformation?

Digital transformation is an organisation’s accelerated shift towards implementing technologies to streamline operations, gather and process endless streams of transactional data, and steadily move towards fully automated operational models which save time, generate efficiencies and lead to improved decision-making.

Why digital transformation?

Transforming an organisation towards digital necessitates the development of core capabilities across various business areas such as:

  1. Business activities and functions
  2. Business processes
  3. Business models
  4. Business ecosystems
  5. Business assets
  6. Organisational culture
  7. Partnerships and ecosystems
  8. People empowerment and more.

(Fig 1: Developing core capabilities across an organisation. Source – i-scoop)

Digital transformation and API management – the two elements go hand-in-hand

API Management and Digital Transformation go hand-in-hand and this article explains why, in six crucial ways. First, let’s explain the role of API Management in digital transformation, before moving onto the importance of WSO2’s API Management tool.

Understanding the role of API Management in digital transformation

API Management is important for a digital transformation programme, as it allows API publishing organisations to monitor an interface’s lifecycle, and deliver to the needs of developers and applications using the API. API Management also includes the processes of creating, publishing, documenting, enforcing usage policies, analysing usage statistics and reporting on performance.

WSO2 API Management explained

WSO2 API Management helps organisations to design, create, publish and manage APIs to unlock the potential of digital assets. It is a 100% open source enterprise grade solution that also serves lifecycle management, application development, access control, rate limiting and analytics in a single, cleanly integrated system.

Capabilities of WSO2 API Manager

(Fig 1 : API Management capabilities – source: WSO2)


Quickly design, compose and publish APIs –

WSO2 API Management allows publishing organisations to create APIs and publish via the API publisher. The API Management tool also provides role-based access controls to differentiate between API developers from API publishers.

Easy API discovery –

WSO2 API Management provides easy access to APIs by way of providing an intuitive store-like experience. APIs can be easily documented, tagged, categorised and tested within the API store.

Achieve consistent service levels through QoS functions –

The WSO2 API Management tool is backed by a high performance gateway that doubles up as a stable proxy for backend services. It is also capable of performing Quality of Service (QoS) functions such as security, rate limiting and analytics to help ensure that services delivered are consistent, and match promised standards.

Reduced response time through WSO2 Micro API Gateway –

Thanks to a micro API gateway feature, the WSO2 API Management tool delivers reduced average response times to serve an API call. This feature is capable of performing all functionalities without the need of connecting with other API management components.

API usage insights –

WSO2 API Manager constantly monitors API and application usage and system behaviour. The usage data can be analysed within the tool for intelligence and informed decision making.

Secure APIs for use by different applications –

WSO2 management allows API owners to leverage OAuth specifications and supports common client credentials, code, passwords, Security Assertion Markup Language (SAML) and Integrated Windows Authentication (IWA). This feature allows APIs to be used by a number of different applications.

WSO2 API marketplace –

WSO2 API Management tool provides further incentivisation of usage in the form of a marketplace. Developers are allowed to make use of documentation, monetisation and supporting activities such as workshops and hackathons.


Six ways WSO2 API Manager helps companies towards digital transformation


As a preferred partner of WSO2, Mitra Innovation recommends WSO2’s API Manager. These are the reasons why:

1. Create an available and fully responsive business system – 

WSO2 API Manager allows organisations to expose their business capabilities as APIs. Partners and customers are able to access business services via APIs, thereby enabling business to be 100% available and responsive to customers – anytime and anywhere.

2. Respond to threats by quickly publishing new digital assets –

WSO2 API Manager allows organisations to quickly adapt to changes in the marketplace. The API Manager tool assists in developing innovative solutions – to neutralise threats and exploit opportunities – by making use of composable assets that can be pieced together as requires.

3. Integrate with your existing legacy systems –

WSO2 API Manager allows businesses to easily connect with their existing age-old legacy systems. This means old data can be accessed quickly and tuned for functionality.

4. Seamless user experiences for customers –

WSO2 API Manager allows businesses to easily reach out to customers. Using WSO2 API Manager, businesses can make services accessible for customers on multiple channels such as Facebook, Twitter, Instagram, virtual reality or any application with an interface.

5. Informed decision making through data insights –

WSO2 API Manager helps by providing data driven insights into API and application usage. With information such as geographical access patterns, device types, latencies and more – product and business owners are aided to execute informed decisions.

6. Protect against security threats –

WSO2 API Manager ensures API security for businesses. Critical business functions that are exposed as APIs are protected against both internal and external threats.


Thank you for reading our latest Mitra Innovation blog post. We hope you found the lessons that we learned from our own experiences interesting, and you will continue to visit us for more articles in the field of computer sciences. To read more about our work please feel free to visit our blog.

Abdullah Muhsin

Abdullah Muhsin

Specialist - Digital Marketing and Content Writing

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